policy

1. PAYMENT.

A client shall pay all costs of collection, including without limitation, reasonable attorney fees. In addition to any other right or remedy provided by law, if a client fails to pay for the the agreed services when due, then Hans P. Larson has the option to treat such failure to pay as a material breach of contract, and may cancel that Contract and/or seek legal remedies. 

A formal invoice may be sent by email or by postal service after Maritime Resume Service has received the following documents:

• A copy of the client’s most recent resume that is printed on paper, stored in a Microsoft Word File format, a Google Document File format, or within an Adobe PDF file format, provided that the client has a resume to submit.  

• Completing the Client Survey Form document specific to Maritime Resume Service is appreciated, but optional. The completed Client Survey Form document should be submitted on paper, in a Microsoft Word File format, or in a Google Docs file format. 

• Once a copy of a client’s most recent resume has been received, and preferably a completed Client Survey Form will have been received as well, then an official invoice will be sent. 

2. TERM

A standard business contract between Maritime Resume Service and a client will terminate automatically upon completion by Provider of the Services required by this Contract. 

• Once an invoice has been paid in full, then Maritime Resume Service will work to fulfill the contracted work within one month for the Entry Level Resume Service Package, and one month for the Competitive Edge Resume Service package. A two-month time frame is allotted for the Executive Resume Service Package. 

• Maritime Resume Service sets a target goal of less than seven business days to furnish a rough draft after a client has furnished all of the information deemed necessary to write the first draft of a contracted document and the client has paid the agreed invoice in full.  

• The service of writing a resume includes up to three free revisions over a one month time period for the following services:

– Entry-level Resume Package

– Competitive Edge Resume  Package

– Regular Professional Written LinkedIn Profiles

• The service of writing a resume includes unlimited free revisions over a two month time period for the following services:

– Executive Resume Service

– SEO “Deep Dive” LinkedIn Profiles

3. REFUND POLICY

• Maritime Resume service will give a client a full and complete refund in the event that no first draft of a resume or other documents has been offered to a client after one month has passed since all of the requested information has been received contract in question has officially begun. The full refund for failing to deliver a first draft of an agreed-upon work project within the agreed-upon time frame will be paid to the client as soon as possible beginning on the first day after the seven-business-day agreement has not been met. Payments will be refunded by check, money order, PayPal, credit card, or whatever means both parties find suitable. 

4. GURANTEE OF OUTCOMES

• Maritime Resume service cannot guarantee any client a specific job position they desire, nor can Maritime Resume service guarantee a client an interview with a particular employer. Any employment coaching service or resume writer who guarantees that a client will secure a specific job or an interview with a given employer is providing false information. 

5. TRUTHFUL INFORMATION

• Maritime Resume Service will not knowingly place false or misleading information on a client’s resume or within a client’s LinkedIn profile. 

• Maritime Resume service assumes that information provided by a client is accurate and presented in good faith. 

• Maritime Resume Service will not legally verify or research any information provided by a client unless a paid agreement is made for this purpose and committed to writing. 

6. WORK PRODUCT OWNERSHIP

Any copyrightable works, ideas, discoveries, inventions, patents, products, or other information (collectively the “Work Product”) developed in whole or in part by Provider(Client) in connection with the Services(Maritime Resume Service) will be the exclusive property of the Provider. Upon request, Recipient will execute all documents necessary to confirm or perfect the exclusive ownership of Provider to the Work Product. (Resume/ LinkedIn profile)

7. INDEMNIFICATION.

Provider(Client) agrees to indemnify and hold Recipient(Maritime Resume Service) harmless from all claims, losses, expenses, fees including attorney fees, costs, and judgments that may be asserted against Recipient that result from the acts or omissions of Provider and/or Provider’s employees, agents, or representatives. 

8. DEFAULT.

The occurrence of any of the following shall constitute a material default under this Contract: 

  1. The failure to make a required payment. 
  2. The insolvency or bankruptcy of either party. 
  3. The subjection of any of either party’s property to any levy, seizure, general assignment for the benefit of creditors, application or sale for or by any creditor or government agency. 

d. The failure to make available or deliver the Services in the time and manner provided for in this Contract. 

9. REMEDIES.

 In addition to any and all other rights a party may have available according to law, if a party defaults by failing to substantially perform any provision, term or condition of a Business Contract (including without limitation the failure to make a monetary payment when due), the other party may terminate the Contract by providing written notice to the defaulting party. This notice shall describe with sufficient detail the nature of the default. The party receiving such notice shall have 0 days from the effective date of such notice to cure the default(s). Unless waived in writing by a party providing notice, the failure to cure the default(s) within such time period shall result in the automatic termination of this Contract. 

10. FORCE MAJEURE.

If performance of a signed contract or any obligation under a signed contract is prevented, restricted, or interfered with by causes beyond either party’s reasonable control (“Force Majeure”), and if the party unable to carry out its obligations gives the other party prompt written notice of such event, then the obligations of the party invoking this provision shall be suspended to the extent necessary by such event. The term Force Majeure shall include, without limitation, acts of God, fire, explosion, vandalism, storm or other similar occurrence, orders or acts of military or civil authority, or by national emergencies, insurrections, riots, or wars, or strikes, lock-outs, work stoppages or other labor disputes, or supplier failures. The excused party shall use reasonable efforts under the circumstances to avoid or remove such causes of non- performance and shall proceed to perform with reasonable dispatch whenever such causes are removed or ceased. An act or omission shall be deemed within the reasonable control of a party if committed, omitted, or caused by such party, or its employees, officers, agents, or affiliates.

11. DISPUTE RESOLUTION.

The parties will attempt to resolve any dispute arising out of or relating to this Agreement through friendly negotiations amongst the parties. If the matter is not resolved by negotiation within 30 days, the parties will resolve the dispute using the below Alternative Dispute Resolution (ADR) procedure. 

Any controversies or disputes arising out of or relating to this Agreement will be resolved by binding arbitration under the rules of the American Arbitration Association. The arbitrator’s award will be final, and judgment may be entered upon it by any court having proper jurisdiction.

12. ENTIRE AGREEMENT

A contract signed with Maritime Resume Service will contain the entire agreement of the parties, and there are no other promises or conditions in any other agreement whether oral or written concerning the subject matter a signed contract. A signed supersedes any prior written or oral agreements between the parties.

13. SEVERABILITY.

If any provision of a signed contract will be held to be invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable. If a court finds that any provision within a signed contract is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision will be deemed to be written, construed, and enforced as so limited. 

14. AMENDMENT.

A business contract may be modified or amended in writing by mutual agreement between the parties, if the writing is signed by the party obligated under the amendment. 

15. GOVERNING LAW.

A signed business contract shall be construed in accordance with the laws of the State of California. 

16. NOTICE

Any notice or communication required or permitted under a signed contract shall be sufficiently given if delivered in person, by certified mail, or email upon a return receipt requested. The return receipt requested should be sent to the address set forth in the opening paragraph or to such other address as one party may have furnished to the other in writing.

17. WAIVER OF CONTRACTUAL RIGHT.

The failure of either party to enforce any provision of a signed contract shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of a signed business contract.

18. ATTORNEY’S FEES TO PREVAILING PARTY.

 In any action arising hereunder or any separate action pertaining to the validity of a signed contractual Agreement, the prevailing party shall be awarded reasonable attorney’s fees and costs, both in the trial court and on appeal.

19. CONSTRUCTION AND INTERPRETATION.

The rule requiring construction or interpretation against the drafter is waived. The document shall be deemed as if it were drafted by both parties in a mutual effort. 

20. ASSIGNMENT.

Neither party may assign or transfer the work agreed upon without the prior written consent of the non-assigning party, which approval shall not be unreasonably withheld.